We offer limited product warranty to cover reasonable product defects. It means the manufacturer or distributors would repair or replace the product or its parts that prove defective under normal use and maintenance, at no charge on repairing or replacement, during the warranty period.
1. Warranty Exclusions - We has no obligation under this limited warranty for product subjected to the following conditions (including but not limited to):
Malfunctions and Damages incurred during installation or removal or caused by errors during operation.
Inappropriate Environmental Exposure like humidity, water or extreme cold or heat.
Tampering, Altering, or Disassembly of product or damages caused by improper storage or maintenance.
Usage of product in applications which it was not intended for by manufacturer or its original design.
Lightening, Fire, Flood, or Acts of God or theft or loss of the physical goods.
Any product whose serial number has been altered, defaced, or removed.
2. This is limited product warranty, It does not make warranty for the purchaser’s safety, success of equipment implementation, or compliance with local codes and regulations; It also does not cover any charges of shipping, handling, wrapping, or taxes. All charges needs to be prepaid by warranty claimers.
3. The warranty must be registered by original purchaser within the first year of purchase to become valid.
4. We strongly advise customers to seek the assistance of licensed, trained, and insured electrical professionals and fully read and follow this manual for the proper installation, operation, and repairing.
5. Return Merchant Authorization (RMA) number and original package are needed for warranty service.
